Real questions, straight answers

Three steps. Sign up. Paste your knowledge one fact per line — prices, services, hours, policies — plus optional special instructions. Then connect WhatsApp, or use the free website chat link and QR with no Meta setup at all. Your 7-day trial starts the moment the first channel connects.

Most owners finish within an hour, and most of that is writing down what they already know. If you can brief a new staff member, you can train the AI — paste what you know and that’s the training.

No. Replyero works from any browser. There is no app to install, no server to run, no OpenAI keys to buy, and no AI knowledge needed.

No — you can start today without touching Meta, using the free website chat link and your WhatsApp QR. To reply from your own WhatsApp number to everyone (beyond test recipients), WhatsApp requires Meta’s one-time App Review. You can begin on website chat and connect WhatsApp whenever the review clears.

A WhatsApp phone number set up through Meta’s WhatsApp platform, which Replyero then connects for you. It doesn’t replace the WhatsApp app on your phone — the AI replies from the connected number while you and your team work from the shared inbox.

Yes. The AI detects and replies in the customer’s language automatically — Malay, English, Chinese and more — and handles code-switching (the way Malaysians actually type) without missing a beat.

It never guesses. It hands the conversation to a human and instantly emails you a “needs you” notification with the reason and a link to the chat, so you can step in.

They get one. When a customer asks for a person, the AI stops and flags the chat; you reply from the shared inbox. You can also pause the AI on any conversation with one tap and resume it after.

Fix your knowledge. The AI answers only from the facts you pasted — it never invents prices or policies — and edits take effect from the very next message. When it’s unsure, upset customers, or legal, medical or payment questions, it escalates to you instead of answering.

By default, whenever it isn’t sure of the answer from your knowledge, when the customer is upset or asks for a person, and for legal, medical or payment matters. Escalate-by-default beats a confident wrong answer.

Yes. Connect Google Calendar or Outlook/Microsoft 365 and the AI checks your real availability and books inside your guardrails — open days, working hours, slot length, minimum notice, booking window.

Connect your Google Calendar or Outlook/Microsoft 365. The AI reads real availability, offers free slots that respect your guardrails (open days, working hours, slot length, minimum notice, how far ahead customers may book), and writes the booking to your calendar. Double-booking is prevented against the live calendar.

Yes. Mark a holiday or off-day as an all-day busy event on your calendar and the AI blocks that day’s slots automatically — no extra settings to flip.

One customer message the AI answers fully on its own, without handing off to you. Messages that end in an escalation — where the AI passed the chat to a human — don’t count as resolutions.

Launch is RM99/month ($49): 1,000 AI resolutions, 1 WhatsApp number, 1 seat. Team is RM199/month ($99): 3,000 AI resolutions, 3 numbers, 3 seats. Contacts are unlimited on every plan — we never bill per contact or per message. Every plan starts with a 7-day free trial, no card required.

By bank transfer or QR scan. We issue a redemption code that you enter to activate your plan. Card checkout is coming.

Launch includes 1 seat and Team includes 3. You invite teammates by email; they share the same inbox and receive the same escalation emails, so anyone can pick up a chat.

No. Your data is isolated per business, and your knowledge is used only to answer your own customers. We never sell data.

Replyero is operated by a Malaysia (PDPA) / Australia entity. As the owner you can disconnect your channels and stop using the service anytime; your knowledge exists only to serve your customers.